Terms of service
Last updated: 27 January 2026
By visiting our site or purchasing from us, you agree to these terms.
WHO CAN USE THIS SITE
To purchase from us, you must be at least 18 years old (or have parental consent), not use our products for any illegal purpose, and comply with all applicable laws.
ORDERS & PRICING
Prices are subject to change without notice. We may limit quantities or refuse orders (suspected fraud, resellers, incorrect information). We'll notify you if we need to cancel or modify your order. You agree to provide accurate purchase and shipping information.
PRODUCTS & AVAILABILITY
Products ship worldwide from our UK, US, and Dongguan warehouses. Colours/images displayed as accurately as possible (screens vary). All sales subject to stock availability. We may limit geographic availability due to shipping or customs restrictions.
WARRANTY & RETURNS
Every Flexsta includes: ✓ 7-Day Arrival Guarantee — damaged in shipping? Free replacement ✓ 1-Year Manufacturing Warranty — defects or malfunctions? We'll make it right ✓ 30-Day Money-Back Guarantee — not for you? Full refund
These are in addition to your statutory rights under UK consumer law. See our Warranty Policy and Returns Policy for full details.
THIRD-PARTY SERVICES
We use third-party tools (payment processors, shipping, analytics). These are provided "as is" — review their terms before use. We're not responsible for third-party content or transactions.
YOUR CONTENT & FEEDBACK
If you send us feedback or comments, we may use, edit, or publish them without restriction or compensation. You're responsible for ensuring your comments don't violate laws or third-party rights. We may remove content that is unlawful, offensive, or violates these terms.
PROHIBITED USES
You may not use our site for: ✗ Illegal activities ✗ Uploading viruses or malicious code ✗ Harassment, threats, or discrimination ✗ Infringing intellectual property rights ✗ Scraping, phishing, or collecting personal information
Violation may result in immediate termination of access.
LIMITATION OF LIABILITY
We stand behind Flexsta — manufacturing defects and shipping damage are covered under warranty.
We cannot be liable for: ✗ How you use the product (drops, misuse, exceeding weight limits) ✗ Compatibility with your specific devices ✗ Indirect costs (lost work, travel delays, productivity losses) ✗ Damage to your equipment ✗ Service interruptions
Products are provided "as is" without implied warranties of merchantability or fitness for a particular purpose. Our liability is limited to the amount you paid for the product. Some jurisdictions don't allow these exclusions — in those places, liability is limited to the maximum extent permitted by law.
INDEMNIFICATION
You agree to hold harmless Wyuna Limited and its officers, employees, and affiliates from any claims arising from your breach of these terms, violation of law, or misuse of our products.
GENERAL
If any provision is unenforceable, the rest remains in effect. Our failure to enforce a right doesn't waive it. These terms, along with our other policies, constitute the entire agreement. Governed by UK law and jurisdiction. We may update these terms by posting changes here; continued use means you accept them.
CONTACT
Questions? Email hello@flexsta.com — we respond within 24 hours.
RELATED POLICIES
Warranty https://www.flexsta.com/pages/warranty
Returns & Refunds https://www.flexsta.com/policies/refund-policy
Privacy Policy https://www.flexsta.com/policies/privacy-policy
Purchase Policy https://www.flexsta.com/policies/purchase-policy
Shipping https://www.flexsta.com/policies/shipping
COMPANY INFORMATION
This website is operated by Wyuna Limited Company Number: 15164500 20 Wenlock Road, London, N1 7GU, United Kingdom