Q: Which portable monitors do you recommend?
A: We personally use and recommend the ASUS Zenscreen MB16ACE or the LG Gram + View. They are both high quality, lightweight and compact screens that are compatible with the FLEXSTA. Note the above links are amazon affiliates.
Q: What is the max height of the portable monitor stand?
A: Extends up to 38 cm high, then you get an extra 10 cm to the top of the screen.
Q: How heavy is the stand?
A: 250g, the lightest stand you’ll find and it’s ultra compact.
Q: How does the monitor attach to the stand?
A: Using a metal plate attachment that glues to the back of your portable monitor and an ultra strong magnet that is attached to the stand for quick pack up and pack down.
Q: How much weight can the stand hold?
A: Portable monitors that are 900g or less.
Q: What are the dimensions of the Flexsta stand?
A: The extended dimensions are 38 cm high, and the folded dimensions are 22cm x 6cm x 5cm.
Q: Is there a weight limit for monitors that can be used with the Flexsta stand?
A: While we don't specify an exact weight limit, most portable monitors are compatible with our stand. If you have concerns about a specific model, please contact us with details.
Q: Can I try or see the Flexsta stand before purchasing?
A: If you're in London, we sometimes offer opportunities to view the product in person. Contact us at flexsta.stands@gmail.com for current options.
Q: What is your return policy?
A: We offer free returns. If you're unsatisfied with your purchase, please contact us for return instructions - you will need to pay for postage.
Q: Can I get replacement magnets or parts for my Flexsta stand?
A: Yes, we can provide replacement parts if needed. Please contact us with your specific requirements at flexsta.stands@gmail.com.
Q: How do I attach the Flexsta stand to my monitor?
A: The Flexsta uses strong magnets to attach to your monitor. We provide metal plates that can be adhered to your monitor for a secure connection.
Q: Can the Flexsta be used with tablets like iPads?
A: Yes, the Flexsta can be used with tablets, including iPads. However, we recommend attaching the metal plate directly to the device rather than the case.
Q: Do you offer bulk orders or corporate purchases?
A: We're open to bulk and corporate orders. Please contact us directly to discuss your specific needs and any potential discounts at flexsta.stands@gmail.com.
Q: How long does shipping typically take?
A: Shipping times vary depending on your location. For most UK orders, expect delivery within a few days. International orders may take longer.
Q: Can the tilt of the monitor be adjusted when using the Flexsta stand?
A: Yes, the Flexsta allows for adjustable positioning of your monitor, including tilt adjustment.
Q: What material is the Flexsta made from?
A:
Legs and Main Shaft: These parts are made from aluminum alloy.
Head: A magnet to hold the screen.
Feet: The bottom of the legs have rubberized tips for added grip.
Metal plate: attaches to the back of the portable monitor made from metal.
Q: What is included in the Flexsta box?
A: You will recieve 1x Flexsta, 3 metal plates to attach to the back of your portable monitor, 3 IPA wet wipes to clean the back of your monitor before attaching the metal plate.
Q: Can you reuse the stand if you bought a new monitor, i.e does the glue come off easily?
A: The Flexsta will come with 3 metal plates (2 spare) so you can add them to the next monitor no problem.
Q: How can I remove the metal plates from the monitor?
A: To remove the metal plates you need to heat up the metal plates with a hairdryer so that it's warm to touch and then slide a knife under to wedge of the plate. You can also use the magnet to help remove it once it's heated slightly.
For further questions email flexsta.stands@gmail.com